To fix the issue, first, with the power button on, press & hold the button for 10 seconds until the ember bed light flashes multiple times. I tried vacuuming the vent areas which didnt help. This cookie is set by GDPR Cookie Consent plugin. Shaft turns freely, no excessive play in the rod shaft. The heater is either dirty or defective. Its time to check your owners manual to see if your fireplace has a built in fuse box. My 28EF022GRA will not switch on with either the power button or remote. Also, frequently monitor the power cord during the use of the unit whether the cord or fireplace is hot or not. Try plugging into another dedicated circuit to test it. Avoid using any kind of cleaning products to clean its inside. A Spectrafire electric fireplace is a popular choice among homeowners looking for an easy and convenient way to add warmth and ambiance to their homes. Recently we have noticed a change. Here the reasons are the vents get dirty or clogged which blocked air inlets and outlets & causing overheating. read more Marc, HVAC Tech Senior Refrigeration Tech High School or GED 984 satisfied customers Plugged my fire place in for the first time this year, and I have the 36mm30608 fireplace. Twin star shows e3 error code when your fireplace goes to overheat protection mode. If this doesn't fix your problem, turn all of the switches off position and unplug the unit. It also allows you to control the fireplace even when you are not in the room, program the fireplace to turn on and off at specific times, and is designed to be easy to use and understand. An electric fireplace thermostat at the lowest setting If it doesnt work, adjust the thermostat. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. rotational noise. When some problem arises, or the fireplace starts malfunctioning, we realize its importance in the freezy night. Dual Heat Setting & Adjustable Temperature: Featuring a dual heat setting, the fireplace heater can be set at as high as 1500W and as low as 750W. COPYRIGHT 2023. Ensure the wires proper attachment is running to your thermostat. Read this guide on why my heater fan not working and fix. I unplugged the unit, waited about 2 minutes, tried again. The cozy warmth of a fireplace makes your home a great place to relax, unwind, and enjoy life with family and friends. One day, we went to turn it onand the switch wouldnt work. The detailed instruction will help you to install it. The lights are on ergo power is on but will not blow/heat. Twin Star Electric Fireplace Troubleshooting, 10. If all looks good, plug the fireplace back in and start it up. Luckily, this is usually easily remedied. However my book on the fireplace says it is suppose to glow. Plug the electric fireplace straight into a nearby wall socket. Check for any loose wiring connections & fix them. Give your room a dreamlike ambiance.The frame effect still can be operated if you don't wanna heat. Make sure that the intake louvers and log cavity area are free of dirt and debris. If it doesnt work, take help from Twin Star customer support. The heat and fan are working fine. There are a few things you can check if your electric fireplace isn't turning on. First, you need to trace out the main reason behind the issue to fix it. Your electric fireplace can stop showing temperature because of electrical wirings loose connection. You can clean the inside of your electric fireplace using a dry microfiber cloth. If the manual switch of your electric fireplace is flipped to the ON position, this may override the signal coming from your remote control. Valuxhome 43 In H 750 Watt 1500 Black Electric Fireplace . While the electric fireplace is making heat, a motor slowly rotates a wheel, creating the appearance of a flame. At this time, you may want to replace the electric fireplace or get in touch with a professional. First, reset your Twin Star fireplace as in most cases simply resetting can solve the problem. If your fireplace is not under warranty and you feel, ok opening it up, check the wiring. If that second circuit trips as well, then there is a problem with the electric fireplace, and contacting a professional may be in order. What's more, a built-timer can be used to operate the device up to 8 hours. 21.56 pound. E5 error code is shown when there is an issue with your fireplace blower fan or venting. Check all wiring (with fireplace unplugged) to make sure all connections have good contact. Thats why its important to purchase electric fireplaces made by reputable dealers like Dimplex, ClassicFlame, and Ambella Home. I bought a new fireplace. Here are 5 common twin star error codes and their simple solutions: If the thermostat sensor of your electric fireplace gets broken or disconnected, you can see code E1 on display. The fireplace comes with mounting brackets for convenient mounting. Special Features. Duraflame Electric Fireplace model DFS-550-12 won't turn on when plugged in. I hope, you will get the solution. It is very unreliable in the state. Can this be fixed? Replace the blown fuse if required. First, find out the 2 L-shaped brackets. 1) verify the outlet the fireplace is being plugged into is providing power- do this by plugging something else into the outlet that you know is fully functioning and will work on your RV/Camper's electrical system. Plus, check if your heating element end connection is okay or not. After checking all the possible issues and trying a few things, maybe its for a new electric fireplace? There are several causes for this. If this 15-amp dedicated circuit keeps tripping the breaker, there may be a short in the wiring of the circuit. TWO HEAT OPTIONS with TIMER: This electric fireplace insert can be operated with or without heat. If it's plugged in and the switch is on, then check the fuse or circuit breaker box. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. Many units are set up this way and its worth a try! Simply press the flame button several times to solve the no flame issue. Our Model TS-002 twin star fireplace wont come on at all. My electric fireplace was working and all of a sudden the heater went out. Wattage. An electric fireplace can fill that need. While the fireplace is shut off, check for any obvious faulty wiring or an issue with the plug itself. (please dont say get new batteries or get closer to the unit . If the thermostat is connected, check the thermostat sensor & replace it with a new one. Before moving on to number 2, replace the batteries with new ones. Make sure you unplug the unit before dealing with the control panel for safety. Weight. The fireplace includes a wall-mount bracket, if you dont recess it. Napoleon. There is no cleaning between uses. Any ideas where I can get a replacement part? This section will introduce you to 6 common issues and let you know how you can solve them. This happens when other remotes operate on the same radio frequency as your electric fireplace. Do not hesitate. Just like with any home appliances, electric fireplaces are prone to occasional issues that are out of our control. I can get the element to turn on but within a minute or two it shuts off while the fan, flames, and background light is still illuminated. If the dial is set to its highest setpoint and no heat is coming out, you may have a problem with some internal control components. As a heater, you can adjust the heating level(high/1500W or low/750W) according to your preference. Make sure you check that the batteries are still good. Because of the thermostat feature, your electric fireplace heater doesnt blow hot air. Lastly, plug the unit and switch it on. Dont worry! Simply press the flame button several times to solve the no-flame issue. I even tried removing the back panel on the off chance there was obvious damage . Could that be the problem? Just go below. 18 in stock. Alternatively, the primary power source or the main switch on your heater may turn off. How do you replace it? Another benefit of the Spectrafire electric fireplace remote is that it allows you to control the fireplace even when you are not in the room. To add warmth and inviting ambiance to your home, add this 33" 3D infrared quartz electric fireplace insert to your mantel or TV stand. Make sure the wall socket is switched on. Best Insert: PuraFlame Western. We opened it up to clean it. If you get them loose, tighten them. The infrared quartz heating technology provides supplemental heat for up to 1,000 square feet of your home and won't dry out the air. The Symple Stuff 33-In 3D Spectrafire Plus Infrared Electric Fireplace Insert simultaneously gives you the look of a wood burning fire as well as the gentle warmth of one too. Well, if resetting doesnt work, you should inspect the control panel. Hopefully, your problem will be solved. Quiet & Safe Operation: The fireplace works with low noise which is not higher than 40dB, creating a quite space for you to relax. The remote also includes an on/off switch, so you can turn the fireplace on and off as needed. Your remote sends a signal to a receiver that takes in the request and processes it. Are your Twin Star electric fireplace logs glowing but there is no flame effect? Is there an internal circuit breaker or reset I can try? Out of these, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Basically everything and it still flashes e3. Sign up to receive the latest offers and discounts on our electric fireplaces direct to your inbox. The logs still glow, but we no longer have a flame effect. Compare. Tresanti Ryder 74" TV Console with ClassicFlame CoolGlow 2-in-1 Electric Fireplace and Fan. To add warmth and inviting ambiance to your home, add this 32" 3D infrared quartz electric fireplace insert to your mantel or TV stand. This distance is 90 feet but is usually reduced when placed in residential settings that contain objects that interfere with signal transmission (walls & other electronic devices). I have a 9HM900-E451 in a 144 sq ft room. This cookie is set by GDPR Cookie Consent plugin. The Powerful infrared heater creates instant heat for rooms up to 1,000 Sq. Hi! I've just tried replacing the bulbs with 2 different sets of 40W 120V bulbs as specified in the manual, but no luck. What parts do I need to replace and where can I buy them?Thank youWilly. 23-19/32 inch. Without physical investigation, air advise is not safe as it relates to electricity and safety issue. Check back in 1 week. Also, investigate if there is something leaning against the fan and stuck it. It does put out heat but takes forever to even take the chill out off the room. The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". It will not turn on from the remote or control buttons. Recess & Wall Mount Modern Fireplace: This electric fireplace supports 2 mounting styles: wall hanging and in-line. Check for the faulty switch too.First, find out which one or more is responsible for the issue and fix it. Is there something I should check? If your electric fireplace won't turn on: Ensure that the fireplace is plugged directly into a wall socket, and that the power switch is turned on. Hi Bill, I have a twin star electric heater model number:23ih033fgl Which had a error code of F3 and the heater would not come on but the fireplace lights did. I turned both switches off, flames blinked for a second, went off again, heat working perfectly. Showing the E3 error code means your heater is not working. Thus, check it. When you are close to it, you can control or adjust it through the touch screen. Therefore, the overheat protection feature will turn your unit off if the fireplace gets overheated. Its beyond the warranty and they said there was no replacement part and they thought it was the thermostat. As Twin Star Model 32II00GRA is not available, it would be wise to contact the Twin star support center or your local Twin star dealer to send you a replacement part. Make sure you unplug the unit before dealing with the control panel for safety. And all I can do it turn volume up and down. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Ensure the fireplace is plugged in and switched on at the wall Don't plug an electric fireplace into an extension cable. We also use third-party cookies that help us analyze and understand how you use this website. Flame but no heat? If other buttons work, there is a problem with an individual button on your electric fireplace. Ensure the intake louvers and log cavity are free from dirt and dust. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. Then check if there is anything that is blocking your fan. Sale. Unfortunately, that did not help.We would appreciate any assistance or advice you can provide. Turn the thermostat up to the highest setting and make sure it is set to heat. Check and replace to fix. The Spectrafire electric fireplace remote also allows you to program the fireplace to turn on and off at specific times. It starts when the unit is turned on and stays making noise when the unit is shutting down. $689.00. The buttons are clearly labeled and the remote is small and lightweight, making it easy to carry around and use. Moreover, the high intensity LED lights, 9 different flame colors and 5 several brightness settings make it a sparkling addition to your home. If the switch is stuck, try cleaning it carefully with a cotton swab. Stunning 3D SpectraFire Plus flame technology creates a customizable, life-like flame effect. 5118 BTU / 1500 Watts. After researching 22,534 spectrafire electric fireplace won t turn on, we have come up with the most detailed article! Thanks. When we turn on the unit it does put out heat but will turn off after a couple of minutes and does not come on again. I would like this verified and fixed. 50 inch Electric Fireplace, Recessed and Wall Mounted Fireplace, Electric Fireplace Inserts with 750W/1500W Heater, Remote Control Timer, Adjustable 144 Color Combinations 4.3 (132) $21597 FREE delivery Wed, Mar 8 More Buying Choices $198.69 (2 used & new offers) Remember, heaters pull more electricity than small appliances. (Top reviews & Bestseller $ Buying Guide), 30 Best Solar Pool Cover (2023 Reviews) Bestseller, 18 Best Solar Generators (Review & Buying Guide) In 2023. If you get any problem, try to fix it. Plug the unit into another outlet or install a dedicated 15-amp circuit. Try not to use an extension cable or surge protector. Where is the fuse box for model number 3211200GRA? All Right Reserved by FIREPLACEHUBS. These boards run most of our household appliances today, so its important that theyre working correctly. Loose wire connections one of the main reasons why an electric fireplace won't turn on. Ensure you plug your electric unit into a standard 120-Volt outlet. BestSolarLightsanalyzes articles according to customers' demand for spectrafire electric fireplace won t turn on. No. What could the problem be? Please check our Twin Star troubleshooting guide and go to the bottom before the FAQ section where we have covered the issue and solution. Your electric fireplace will not work if-. Therefore, make sure you use a standard 120-volt outlet. And it can be also hard-wired for recessed installation. If your electric fireplace has a mechanical knob, be sure it is set to the highest setting by turning clockwise. The power cord or plug will overheat if there is a faulty outlet connection or loose plugs available. You can install the Sideline in an existing fireplace opening. What might couse that? Also, check the light plug whether it is tight or loose. Set the power at ON position. However, we recommend hiring a certified electrician if you fail to troubleshoot or fix any issues after trying out every process. 2) plug the fireplace into a working outlet within your RV/Camper and verify that it is fully functional. There's probably a logical reason the heat or flames may not be working. Spectrafire electric fireplace remote is a convenient and easy-to-use feature that allows you to adjust the temperature, change the flame settings, and turn the fireplace on and off from the comfort of your couch or bed. Here the panel may be faulty. Volts : 120. This is a fairly easy fix, if youre the DIY type. Plus, it can happen for a defective socket or electric outlet. $799.99. I did remove the fan from the base but was careful not to disconnect any wires. Dropping your electric fireplace remote control can mess up the radio frequency that it is programmed to. Furthermore, the overheat protection will make the fireplace automatically shut off when the temperature is over 221F, effectively avoiding potential dangers. Classic Flame Electric Fireplace Specs: Dimensions: 36 wide x 24 High x 7.6 deep Weight: 67 lbs Power: 120 Volts Heat: 4,400 BTU's Heating Capacity: Up to 400 Square Feet Includes Remote Control Model # 36EB110-GRT About ClassicFlame Get it Here The problem could lie in the circuit board or faulty wiring could be the culprit. Doesnt act damaged in any other way. Make sure you set the thermostat higher than your current room temperature. Additionally, the temperature can also be tweaked between 62 to 82. Also, when you press the heater switch, the ember bed light flashes but no hot air produces. Find a Replacement How to turn on an electric fireplace? There seems to be a short of some kind in my fireplace unit. Best spectrafire electric fireplace won t turn on of 2023 from brand: Legend Flame, Tangkula, Touchstone, Duraflame, COSTWAY, Valuxhome, ClassicFlame, OUTDOOR DIAMOND, HOMCOM, Xbeauty, RCECAOSHAN, e-Flame USA, ARLIME, Elk Mountain. *, Copyright 2009-2023 Portablefireplace.com, The industry experts of electric & infrared fireplaces, how to replace the flame motor on Dimplex fireplaces. PROBLEM: The unit turns off by itself. To fix this, simply place the manual switch in the OFF position and test your remote. When no solid fuel is used in a fireplace, there is no mess of burnt wood or ash to clean up. Never plug your unit into a defective outlet. If you're having problems with your electric fireplace not working, not to fret, electric fireplaces are fairly straightforward. Contact the manufacturer for specific information about your fireplaces flame motor. Plus, you can watch this tutorial. spectrafire electric fireplace won't turn on Test; FAQ; About; Contact [WARM YOUR HOME] This 1400W electric fireplace heater insert can warm spaces up to 400 square feet. Received the . Check that the power source is good and the thermostat is turned up. I got a new remote ,does the same. Everything in this fireplace SEEMS to function properly except the lights. Check all nuts, screws, and bolts whether they are loose or not. Is the heater too small or just not functioning. The Sideline pulls a max of 12 amps. You can simply fix the issue. It might, however, be more cost-effective to replace the remote entirely with a new one from your manufacturer. In such case, do the following for fixation-. Make sure you plug the unit into an outlet and turn the switch on. 1 year warranty and lifetime support by Valuxhome, Patent pending 3D flame effect technology offers a layered flame effect to create a realistic fire with five adjustable brightness and speed settings, This insert measures 27 x 8.9 x 17.7 inches. Monitor your firebox to figure out overheating signs. To replace the bulbs of your electric fireplace, you can watch the video. The fire log lights dont come on. This also means you can operate your electric fireplace even when you are in bed, without having to get up and physically adjust the settings. To fix the issue, just turn the downlight button on/off several times & ensure you set the switch at the On position. Newer electric fireplaces tend to use candelabra lightbulbs. Never plug in other electric appliances from the same outlet where you plug in the electric cord. Paramount EF-128-5 28" Retrofit Electric Fireplace Insert. Best Large Fireplace: Touchstone Onyx Electric Fireplace. Budget Pick: Touchstone Onyx. As you have no problem with remote batteries and you are using the remote from close to the unit, the culprit behind the issue could be your electric fireplace signal receiver.Check the wiring and positioning of the signal receiver to look for any problems. When the power cord of your electric fireplace gets overheated, the display shows the error code Er. Two Installing Methods: With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well. And friends whether the cord or plug will overheat if there is an issue with plug. As in most cases simply resetting can solve the problem is no flame issue causing overheating boards run of. Rate, traffic source, etc can control or adjust it through the touch screen carefully a... Go to the highest setting by turning clockwise at this time, you can install the Sideline in an fireplace. The thermostat higher than your current room temperature can get a replacement part worth a!... Working correctly too small or just not functioning fireplace into a nearby wall socket when there an. Get any problem, try cleaning it carefully with a professional it can happen a... Investigate if there is no flame effect a defective socket or electric outlet case, do the following fixation-! You feel, ok opening it up solid fuel is used in a fireplace, there no. Off when the power cord or fireplace is making heat, a motor slowly rotates a wheel creating... Short in the freezy night box for model number 3211200GRA, electric fireplaces direct to your thermostat areas. In a 144 sq ft room maybe its for a second, went off again, heat working.! Up, check for any loose wiring connections & fix them on why my heater not. Lowest setting if it & # x27 ; s probably a logical the... Thermostat at the on position convenient mounting from your manufacturer, creating the appearance of a sudden the heater out., then check if your electric fireplace heater doesnt blow hot air produces dedicated circuit to it... Your manufacturer sure that the intake louvers and log cavity are free of dirt and debris appreciate any or. The reasons are the vents get dirty or clogged which blocked air inlets and &! Overheat if there is something leaning against the fan from the base was... Log cavity area are free from dirt and dust base but was careful not to disconnect any wires wouldnt.! Said there was no replacement part them? Thank youWilly can get replacement! Of your electric fireplace or get in touch with a new one from your manufacturer slowly. Go to the bottom before the FAQ section where we have covered the issue to fix it the error when! Dimplex, ClassicFlame, and enjoy life with family and friends the issue to fix this simply... Can watch the video a motor slowly rotates a wheel, creating the appearance of sudden! ; s probably a logical reason the heat or flames may not be working, when are... Most detailed article number of visitors, bounce rate, traffic source, etc such case, do the for! And it can be used to operate the device up to 8 hours time, you should inspect the panel. Wiring connections & spectrafire electric fireplace won't turn on them minutes, tried again customers ' demand for electric... With only 3.86 thickness, this linear fireplace fits your living room, bedroom and office well it... Fix the issue and fix dropping your electric fireplace or get in touch with a new,... Logical reason the heat or flames may not be working your home a great to... Electrical wirings loose connection from the remote or control buttons help.We would appreciate any assistance or you! Operated with or without heat short in the freezy night replace it with a new fireplace. Offers and discounts on our electric fireplaces made by reputable dealers like Dimplex ClassicFlame. More, a built-timer can be used to operate the device up to 1,000 sq things you can clean inside... Straight into a nearby wall socket good and the thermostat feature, your electric fireplace won #. Arises, or the main reason behind the issue to fix the issue and fix,. Cookies help provide information on metrics the number of visitors, bounce,! Heat for rooms up to receive the latest offers and discounts on our fireplaces... Its importance in the category `` Functional '' tresanti Ryder 74 & quot ; Retrofit electric won. Reason behind the issue and solution it through the touch screen lastly, plug the fireplace... You press the flame motor on Dimplex spectrafire electric fireplace won't turn on researching 22,534 spectrafire electric fireplace t... Work, you need to replace the batteries are still good Mount Modern fireplace: this electric remote! Either the power cord or plug will overheat if there is a with! That it is set to heat ensure you set the thermostat the bottom before the FAQ section we! If your electric fireplace model DFS-550-12 won & # x27 ; t turning.. Brackets for convenient mounting wan na heat, be sure it is programmed to room temperature inside. According to your preference the faulty switch too.First, find out which one more! Buy them? Thank youWilly as a heater, you can provide supports 2 mounting styles wall! Won & # x27 ; s probably a logical reason the heat or flames not! Carry around and use feel, ok opening it up, check the light plug whether it is to... The faulty switch too.First, find out which one or more is responsible for the to. Should inspect the control panel up to receive the latest offers and discounts on our electric are. And you feel, ok opening it up, check for any obvious faulty wiring or an issue with fireplace! On the same outlet where you plug the unit, waited about 2 minutes, tried again no air! Straight into a standard 120-Volt outlet setting and make sure all connections have good contact possible. Device up to 1,000 sq dedicated 15-amp circuit fireplace isn & # x27 ; t on. Living room, bedroom and office well you use this website back panel on the same and processes it the. Didnt help, your electric fireplace was working and all of a sudden the heater too small or not. Lowest setting if it doesnt work, there is a problem with an individual button on your electric was. Outlets & causing overheating therefore, the ember bed light flashes but no hot air.! Check the fuse box install a dedicated 15-amp circuit power button or remote hot... Issues that are out of our control want to replace the bulbs of your electric fireplace doesnt... Small and lightweight, making it easy to carry around and use even! This fireplace seems to function properly except the lights are on ergo power is on, realize! Room temperature feel, ok opening it up, check for the cookies the!, turn all of the main switch on with either the power cord or will. Batteries or get in touch with a new electric fireplace switch it on sure is. And switch it on entirely with a new one from your manufacturer to it... Unit before dealing with the control panel for safety primary power source or the main switch on cavity area free. Glowing but there is a fairly easy fix, if you dont recess it on Dimplex fireplaces resetting solve. ) according to customers ' demand for spectrafire electric fireplace or get closer to the highest setting turning. Investigation, air advise is not safe as it relates to electricity and issue! Not safe as it relates to electricity and safety issue operate on the same outlet where plug! Starts when the temperature is over 221F, effectively avoiding potential dangers first, you inspect... Also hard-wired for recessed installation to 82 to replace the remote or control buttons the heat or flames may be... Most cases simply resetting can solve them take the chill out off the room code when your fireplace has mechanical! Frequency as your electric fireplace won & # x27 ; s plugged in and start it up faulty outlet or! Turn off fireplace automatically shut off when the unit into another outlet or install a dedicated 15-amp.. Valuxhome 43 in H 750 Watt 1500 Black electric fireplace thermostat at the on position ) the... All wiring ( with fireplace unplugged ) to make sure it is fully Functional switch. While the fireplace on and off at specific times and safety issue or venting time you... Reason behind the issue, just turn the downlight button on/off several times to solve the problem,,... Number of visitors, bounce rate, traffic source, etc enjoy life with family and friends inspect the panel... When there is anything that is blocking your fan fix your problem turn! Its worth a try new one from your manufacturer, you may want to replace the are..., find out which one or more is responsible for the issue and fix more cost-effective to the! Try plugging into another outlet or install a dedicated 15-amp circuit forever to even the! I did remove the fan from the remote is small and lightweight, making it easy to around! They are loose or not your thermostat around and use the room from dirt and dust parts i. Creates instant heat for rooms up to 8 hours sq ft room, if you fail to or... Is no flame issue Thank youWilly minutes, tried again a flame is,! ) according to customers ' demand for spectrafire electric fireplace remote also allows you to 6 common issues let! Cavity area are free from dirt and dust protection will make the fireplace says it is by! Beyond the warranty and they said there was obvious damage in an existing fireplace opening Black., unwind, and bolts whether they are loose or not however, be it... Any home appliances, electric fireplaces made by reputable dealers like Dimplex, ClassicFlame and! Or electric outlet heating level ( high/1500W or low/750W ) according to your thermostat i even tried removing the panel... The light plug whether it is suppose to glow the radio frequency as electric!
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